My laptop had become completely dysfunctional with multiple disruptive viruses. This occurred because I had allowed protective software to lapse. I had a deadline to meet. I hired Geeks on Site on a plan that was reasonably priced. The Geeks on Site tech got started remotely. Within an hour and a half she had eliminated all the problems and put in place new protective software. My laptop had been returned to complete functionality. I had thought the computer was beyond repair when I first discovered the problem. With Geeks on Site, not so!! I have high praise for this company!!